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Amazon Connect "Error while loading chat transcript amazon connect" when initiating chat monitoring
I received the following error when trying to start monitoring a live chat in Amazon Connect. Error while loading chat transcript amazon connect Please try again. If the error persists contact your administrator. This seems to be a glitch in Amazon connect. The steps I found to replicate this issue are: Open the CCP Take a chat That chat is ended either by you or the customer Set my CCP to offline...