Amazon Connect "Error while loading chat transcript amazon connect" when initiating chat monitoring

I received the following error when trying to start monitoring a live chat in Amazon Connect. Error while loading chat transcript amazon connect Please try again. If the error persists contact your administrator. This seems to be a glitch in Amazon connect. The steps I found to replicate this issue are: Open the CCP Take a chat That chat is ended either by you or the customer Set my CCP to offline...

November 10, 2020 · 1 min · chart

Fix error sam deploy unable to locate credentials using AWS SAM with AWS CLI v2 SSO

I got this error sam deploy unable to locate credentials when trying to use AWS SAM with AWS CLIv2 SSO. Error: Unable to upload artifact myAPIName referenced by CodeUri parameter of myAPIName resource. Unable to locate credentials In summary, the fix is to update SAM. The issue: sam deploy unable to locate credentials First, I signed into AWS SSO with the profile I wanted to use. $ aws sso login --profile new-dev-sso Then, I tried to run sam deploy....

October 7, 2020 · 1 min · chart

Taking Off Into The Cloud: Guide On How To Get Your First AWS DevOps Job

This article is my attempt to describe the best way to get your first job in DevOps working with AWS services, either for people with previous tech experience or none. If you are starting on this journey feel free to leave a comment so I can give personalized advice. Who this article geared towards? This article is geared more towards people who are completely new to the cloud and possibly completely new to IT all together....

October 1, 2020 · 10 min · chart

CloudFormation deploying CodePipeline error: User: is not authorized to perform: iam:PassRole on resource: ...

A quick guide to how to fix this cloudformation error: is not authorized to perform: iam:PassRole on resource: The Problem: is not authorized to perform: iam:PassRole on resource: Yesterday I ran into this slightly miss leading error shown below: User: arn:aws:iam::123456789123:user/myUser is not authorized to perform: iam:PassRole on resource: CFDeployRole-lkjh1234lhj1324(Service: AWSCodePipeline; Status Code: 400; Error Code: AccessDeniedException; Request ID: xxxxxxxxx-1111-xxxx-1111-xxxxxxxxx; Proxy: null) I ran into this while deploying an IAM role in CloudFormation and then using it as the RoleARN for one action in a CodePipeline deployed by the same CloudFormation template....

August 18, 2020 · 3 min · chart